Terms, Conditions, Waiver & Liability
About this Agreement
The Member is referred to as “you” and GRIT LABS INC. is referred to as “us”. This Agreement is legally enforceable. Please read everything carefully. This Agreement may be subject to consumer protection legislation in Ontario.
You acknowledge that participation in any virtual exercise program or nutrition program conducted by GRIT LABS INC. in off-site locations such as my home or office (herein “Virtual Program”), is voluntary.
SMS communication with Gritlabs Fitness
Gritlabs SMS communication is here to assist with any questions about our fitness studio. We may also reach out via SMS to check in with you and share updates or special offers.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@gritlabs.ca.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy.
Medical
To determine if this program is appropriate for your needs and abilities, consult your physician and/or any other of your health care professionals before commencing. This is particularly important if you or your family has a history of heart disease, high blood pressure, if you have ever experienced chest pain while exercising or not exercising if you smoke, have high cholesterol, are obese, or if you have a bone or joint problem that could be made worse by altering your physical activity. Do not start this fitness program against the advice of your physician or health care provider. If at any point during exercising you feel faint or dizzy, or if you experience pain or shortness of breath, stop immediately and contact your doctor or health care professional.
You understand that when participating in any exercise program there is the possibility of physical injury, and you agree to do so at your own risk.
You assume all risk of injury and agree to release and discharge GRIT LABS INC. from any and all claims or causes of action, known or unknown, arising out of the use of the Virtual Program.
The health, fitness and nutrition information shared by GRIT LABS INC. is intended solely for educational purposes and is to be used entirely at your own risk. Do not use or interpret this information as a substitute for professional medical advice, diagnosis, or treatment. Any questions or concerns about your health should always be directed at your doctor or other healthcare providers.
GRIT LABS INC., its employees and trainers are not licensed medical care providers and represent that is has no expertise in diagnosing, examining or treating medical conditions of any kind, or in determining the effect of any specific exercise. The information provided in the Virtual Program is not intended to be a substitute for professional medical advice, diagnosis or treatment. GRIT LABS INC. is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services that you obtain through the Virtual Program.
Liability
You assume full responsibility for any and all injuries or damages incurred occurring from your participation. You certify that you are capable of performing physical exercise and acknowledge the dangers involved. You waive any and all claims you may have, on behalf of yourself, your heirs, and/or assigns, against GRIT LABS INC. and its respective subsidiaries, affiliates, directors, officers, employees, agents (herein “Released Persons”), and all others from all liability for any personal injury, death, accidents, personal or business interruptions, misapplication of information or any other loss, malady, disease or difficulty or loss suffered by me while participating, including without limitation those arising from the negligence of a Released Person. Any entitlement to damages, costs or recovery in any claims brought against GRIT LABS INC. in relation to your participation in a Virtual Program shall not exceed amounts paid for the Virtual Program.
Release & Indemnity
You hereby fully and forever release GRIT LABS INC. from any and all claims, demands, damages, and/or causes of action, present or future, whether known or unknown or anticipated or unanticipated, resulting from or arising out of the workout, including but not limited to any claim for negligence.
You hereby fully and forever indemnify and save GRIT LABS INC. harmless from any and all claims or causes of action (known or unknown) brought against GRIT LABS INC. by any party arising out of your actions, including, without limitation, your negligence while participating in a Virtual Program.
Results
GRIT LABS INC. makes no guarantees concerning the level of success you may experience through using the Virtual Program. You accept the risk that results will differ for each individual, and GRIT LABS INC. does not guarantee future results, nor guarantees that you maintain the results you experience.
Minimum age
The minimum age for training with us is eight (8) years. People under the age of eighteen (18) years are required to have these terms and conditions signed by a parent or legal guardian, and shall be supervised at all times by a parent or legal guardian.
Paying for memberships
Membership fees are paid in advance by direct debit from a bank account or credit card.
Meeting Your Financial Responsibilities
You must make sure:
- your account can accept charges
- there is enough money in your account on the payment day
- you will notify us if you are transferring or closing your account at least 96 hours before the next charge
- you will notify us about any changes to your credit card, such as its expiry date or number, at least 96 hours before your next charge
Payment declined for some reason
If you do not fully pay your fees on the due date, Grit Labs Inc. will suspend access to Grit Labs Inc. until any outstanding balance has been paid and you have given us your updated account details if they are required. Grit Labs Inc. will continue to debit your designated account without notice, until Grit Labs Inc. has received the total amount you owe Grit Labs Inc..
Grit Labs Inc. will make a reasonable effort to advise you of the status of the failed payments by letting you know by phoning you or writing to the email address you provided for membership/s in your name. It is your obligation to ensure that the payment method you choose remain valid for the length of your agreement. This includes third-party accounts. If the details you give us fail, you are liable for all resulting fees and charges incurred to recovers your payment. You should update or change your payment details you remain obligated to complete your minimum term of payments.
Change of agreement
Grit Labs Inc. may sometimes add to, change or otherwise modify our terms and conditions. This includes changing the class schedule, the Grit Labs Inc. services offered, the facilities and membership fees. Sometimes, Grit Labs Inc. may also close for refurbishment to improve the facilities. If this substantially reduces our ability to provide our service to you, Grit Labs Inc. will reduce your membership fees accordingly on a pro-rata basis. The most up-to-date terms and conditions always apply. Grit Labs Inc. will give you thirty (30) calendar days notice of any changes. If Grit Labs Inc. do not fulfill our obligations to you, your membership may be eligible for early termination. Unless the law states otherwise, you won’t have any other claim against us if this happens.
Fee Increase
Grit Labs Inc. reserves the right to increase your fees only at any time after your current agreement has ended. Grit Labs Inc. will make a reasonable effort to tell you about this at least twenty-eight (28) days beforehand by writing to the address you last gave us (which may be an email address). Grit Labs Inc. will consider that you have received email on the second business day after it is sent, and our letter on the fifth day after it is mailed. Where Grit Labs Inc. have made a reasonable effort to let you know about a fee increase, you authorize us to increase any debits from your nominated account.
Pauses and Cancellations
Grit Labs Inc. understands that from time to time you may not be able to train due to holidays, rest periods, becoming sick or injured or wish to cancel your membership altogether. The following rules apply to pauses and cancellations:
Pauses
- Memberships can be suspended at any time with one (1) week’s notice
- Pause minimal period is one (1) week
- Maximum suspension is capped at a cumulative eight (8) weeks per year
- Suspensions cannot be backdated
- Pro-rata suspensions are not allowed (i.e. outside of the normal billing cycle)
Auto Renewals & Cancellations
- Minimum Term Memberships: Cancel anytime after initial term is complete with minimum 30 days notice, no charge.
- No Commitment Memberships: Minimum 30 days notice, no charge.
- Cancellation prior to end of initial term: Minimum 30 days notice, cancellation fee of 50% of the remaining contract value
An exit fee does NOT apply under the following circumstances:
- Sickness/Injury resulting in not being able to train for remainder of contract (must provide Doctors certificate)
Class Cancellations/No Show Policy
Any late cancellations or “no-shows” will be charged according to a strike system. The first two (2) “no-shows” or strikes will be free of charge. Beginning with the third strike a fee of $10 + HST will be charged. Grit Labs Inc. will reset the strike clock every 90 days.
- for morning and weekend classes – cancellations must be made by 9:00pm the night before class
- for afternoon and evening classes – cancellations must be made three hours before class time.
Consent to Receive Electronic Messages
You agree to allow GRIT LABS Inc. to contact you by email regarding virtual programs, your account, and GRIT LABS news and promotion updates. You may withdraw your consent at any time by contacting info@gritlabs.ca
Governing Law
This Agreement shall be construed in accordance with the laws of the Province of Ontario.
Dispute Resolution
Any controversy or claim arising out of or relating to this waiver shall be determined by arbitration administered by ICDR Canada in accordance with its Canadian Expedited Procedures.
By Clicking Accept, you hereby acknowledge that you have read and understood the terms as outlined in this waiver. You hereby agree to be bound by all of the terms as stated in this waiver, and agree that all terms shall survive indefinitely.
GRIT LABS INC. CUSTOMER WAIVER – VIRTUAL WORKOUTS
General
I acknowledge that participation in any virtual exercise program or nutrition program conducted by GRIT LABS INC. in off-site locations such as my home or office (herein “Virtual Program”), is voluntary.
Medical
To determine if this program is appropriate for your needs and abilities, consult your physician and/or any other of your health care professionals before commencing. This is particularly important if you or your family has a history of heart disease, high blood pressure, if you have ever experienced chest pain while exercising or not exercising if you smoke, have high cholesterol, are obese, or if you have a bone or joint problem that could be made worse by altering your physical activity. Do not start this fitness program against the advice of your physician or health care provider. If at any point during exercising you feel faint or dizzy, or if you experience pain or shortness of breath, stop immediately and contact your doctor or health care professional.
I understand that when participating in any exercise program there is the possibility of physical injury, and I agree to do so at my own risk.
I assume all risk of injury to myself and agree to release and discharge GRIT LABS Inc. from any and all claims or causes of action, known or unknown, arising out of the use of the Virtual Program.
The health, fitness and nutrition information shared by GRIT LABS INC. is intended solely for educational purposes and is to be used entirely at your own risk. Do not use or interpret this information as a substitute for professional medical advice, diagnosis, or treatment. Any questions or concerns about your health should always be directed at your doctor or other healthcare providers.
GRIT LABS INC., its employees and trainers are not licensed medical care providers and represent that is has no expertise in diagnosing, examining or treating medical conditions of any kind, or in determining the effect of any specific exercise. The information provided in the Virtual Program is not intended to be a substitute for professional medical advice, diagnosis or treatment. GRIT LABS INC. is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services that you obtain through the Virtual Program.
Results
GRIT LABS INC. makes no guarantees concerning the level of success you may experience through using the Virtual Program. You accept the risk that results will differ for each individual, and GRIT LABS INC. does not guarantee future results, nor guarantees that you maintain the results you experience.
Liability
I assume full responsibility for any and all injuries or damages incurred occurring from your participation. You certify that you are capable of performing physical exercise and acknowledge the dangers involved. I waive any and all claims I may have, on behalf of myself, my heirs, and/or assigns, against GRIT LABS INC. and its respective subsidiaries, affiliates, directors, officers, employees, agents (herein “Released Persons”), and all others from all liability for any personal injury, death, accidents, personal or business interruptions, misapplication of information or any other loss, malady, disease or difficulty or loss suffered by me while participating, including without limitation those arising from the negligence of a Released Person. Any entitlement to damages, costs or recovery in any claims brought against GRIT LABS INC. in relation to my participation in a Virtual Program shall not exceed amounts paid by me for the Virtual Program.
Release & Indemnity
I hereby fully and forever release GRIT LABS INC. from any and all claims, demands, damages, and/or causes of action, present or future, whether known or unknown or anticipated or unanticipated, resulting from or arising out of the workout, including but not limited to any claim for negligence.
I hereby fully and forever indemnify and save GRIT LABS INC. harmless from any and all claims or causes of action (known or unknown) brought against GRIT LABS INC. by any party arising out of my actions, including, without limitation, my negligence while participating in a Virtual Program.
Consent to Receive Electronic Messages
I agree to allow GRIT LABS Inc. to contact me by email regarding virtual programs, my account, and GRIT LABS news and promotion updates. I may withdraw my consent at any time by contacting info@gritlabs.ca .
Governing Law
This Agreement shall be construed in accordance with the laws of the Province of Ontario.
Dispute Resolution
Any controversy or claim arising out of or relating to this waiver shall be determined by arbitration administered by ICDR Canada in accordance with its Canadian Expedited Procedures.
I hereby acknowledge that I have read and understood the terms as outlined in this waiver. I agree to be bound by all of the terms as stated in this waiver, and agree that all terms shall survive indefinitely.