GRIT LABS Privacy Policy
GRIT LABS (herein referred to as “GRIT LABS”, “we”, and “us”) is committed to maintaining the confidentiality of information that has been provided to us by our members, and others.
This Privacy Policy has been prepared to confirm such commitment and to assist you in understanding the type of Personal Information that we may collect from you and from others, how we may use that Personal Information, to whom we may disclose it, and how we safeguard that Personal Information and your privacy. We are committed to collecting, using and disclosing Personal Information in a responsible manner, and only to the extent necessary for the services we provide.
This Privacy Policy has been developed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who we are
Our website address is: https://gritlabs.ca.
1. Information
GRIT LABS collects information from its members through the application process, various physical assessments and evaluations with respect to the programs offered by us.
Information is collected at the time of membership in order to contact members for billing purposes as well as to collect emergency information in the event of an injury or illness while on GRIT LABS property.
Health histories are collected by our staff and/or trainers during physical assessments for the purpose of developing a fitness program and/or nutrition program for individual members.
Credit card information is collected by the GRIT LABS membership group as a means to process fees, dues and purchases.
In certain circumstances, PIPEDA provides that we may disclose your Personal Information without your consent. Such circumstances include: where required by law or by order of a court or tribunal; where the information is used for the purpose of collecting a debt owed to GRIT LABS; where the Personal Information is requested by a government institution to enforce any law; and in the case of an emergency that threatens the life, health or security of an individual. In such circumstances, we will not disclose more information than is reasonably necessary.
We will not sell trade or exchange any Personal Information that we collect.
2. Safeguard
The personal information maintained by GRIT LABS is kept in restricted areas, and all computer access is restricted as well.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Retention and Destrcution
GRIT LABS will destroy all personal information maintained beyond seven (7) years after termination of the membership. During that time it is archived electronically and physically.
4. Access
Requests to access your information maintained by GRIT LABS should be made in writing and directed to the front desk.
We will respond to any request in a timely manner. If we refuse to provide the information to you, we will provide you the reason for doing so in writing.
5. Corrections
If upon reviewing your personal information, you determine that any information is not correct, we will correct it upon your request.
6. Video and Photographic Images
GRIT LABS maintains video surveillance for the purpose of the security of its members.
From time to time images will be captured on tape. The purpose of using these images is to ensure the safety of our members throughout the club.
7. Use of our Website
You can visit most pages on our website without giving us any Personal Information about yourself. However, sometimes we do need Personal Information to provide services that you request. We only collect Personal Information that you submit voluntarily. By providing us with such information, you consent to our collection and use of your Personal Information for such purposes.
Due to the nature of the internet, however, no data transmission over the internet is fully secure. Please be aware of this before you send us any information through this website as we cannot guarantee that any information that you transmit to us will not be intercepted and/or misused by third parties.
8. Complaint System
For the purpose of making a complaint please send an email outlining your concerns to info@gritlabs.ca
Should you wish to investigate a more formal complaint regarding privacy issues, you may contact the Government of Canada website regarding privacy.
Website Privacy
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This site uses Google Analytics to track user behavior . Your IP address is anonymized in Google Analytics tracking on this website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Comments or Concerns about website privacy:
Any questions or concerns about this privacy information can be directed to info@gritlabs.ca